UQONLINE
UQ Answers
Frequently Asked Questions about
everything to do with UQ.
UQ Answers
STUDENT SERVICES
UQ’s Student Services staff are
committed to helping all UQ students
successfully manage life at university,
and offer a range of support services.
You can attend group seminars and
workshops, make individual appointments, or
access online resources in the following areas:
Disability support
UQ is committed to making teaching,
learning, and the physical environment
accessible for all students. If you have a
disability, contact a Disability Advisor prior to
your arrival at UQ, giving as much notice as
possible. We can offer a range of services
including liaising with UQ staff on your
behalf, note-taking, organising alternative
print formats, and providing assistive
technology.
Disability Advisor
Phone +61 7 3365 1704
International Student Advisors
International Student Advisors provide a
range of support services for international
students from before arrival through
to departure. These services relate to
studying at UQ and living in South-East
Queensland. International Student Advisors
can also answer questions about health
services, family matters, schooling or
childcare, working on a student visa,
contacting government departments, and
understanding university processes.
Student counselling
Starting university can be an exciting and
rewarding time, but it can also be a time
of change and stress. If you need to talk
about some of the issues in your life (past
or present) that may be affecting your ability
to cope, why not see a student counsellor?
A safe place to “let off steam”, counselling
provides somewhere to talk about problems
— from everyday hassles to those that
seriously affect your ability to function at
university — and is an excellent opportunity
to work out solutions.
Student Counsellor
Phone +61 7 3365 1704
Learning assistance
We can help you get the most out of
your studies, tackle assignments and
prepare well for exams. Get off to a great
start by attending the
Balancing It All
and
Succeeding at Uni Studies
workshops. We
also have a range of online and in-person
workshops where you can learn study
skills such as assignment writing, reading,
researching, note-taking, exam preparation,
time and study management, presentation
skills, and statistical support.
Learning Advisor
Phone +61 7 3365 1704
Careers and employability
You can get help with your career and
employment goals through:
– career plan consultations
– information sessions and online resources
on vacation, graduate, and volunteer
work; careers, industries and industry
linkages; career questions; and
internships
– Career Development Learning (CDL)
strategies, such as résumé writing,
interview skills, networking, leadership
skills, and presentation techniques
– access to employer and industry visits,
seminars, and events.
The Careers and Graduate Employment
Unit also provides UQ Careerhub at
www.
careerhub.uq.edu.au
, an exclusive online
jobs board for UQ students and graduates.
Careerhub has information on a wide
variety of careers, as well as vacation work,
internships, and graduate employment
opportunities from more than 3000
employers.
Careers and Graduate Employment Unit
Phone +61 7 3365 1704
New to UQ
Student Services staff can help you settle in
to university life, whatever your background.
Transition Advisors can help if you are
unfamiliar with how the tertiary environment
works, particularly if you are someone
who is the first person in your family to
attend a university or are from a culturally
and linguistically diverse background. If
you attend the
JSAPP
session, you will
be introduced to a peer mentor who will
provide guidance and support during your
first semester.
Student Services also conducts a peer
mentor program that provides further
support for those new to UQ.
First Year Engagement
Connect-U
The team at Connect-U are student
volunteers who help those about to
commence at UQ. They can help you with
information about South-East Queensland,
important university contacts and
procedures, what it’s like to be a university
student, and much more: see
au/student-services/connect-u/app/
.
ANIKAHORN
(GERMANY)
Incoming Exchange student
“Having studied in several countries
I greatly appreciated the excellent
support offered by Student Services.
Managing your courses is one thing,
but the soft skills I gained from different
courses offered by Student Services
(time and stress management, mind-
mapping, effective note-taking, how to
write excellent essays, how to reference
correctly etc.) helped me become a
better student. I truly believe that every
university should offer such a great
variety of soft-skill courses. They helped
me become more organised, focused
and determined.”
Getting Started
/
getting-started
Orientation
STUDENTHELPON
CAMPUS (SHOC)
UQU, The University of Queensland
Union, can provide you with free legal
advice, migration advice, education
advocacy, welfare support, tax help,
gender and sexuality support, and part-
time and casual employment support.
Our
education advocate
can help with
appeals and grievances within the university
system; our
lawyer
provides advice on
issues such as intellectual property, tenancy
agreements, and civil and minor criminal
disputes; and our
welfare and gender
and sexuality advocate
can support you
with financial and personal matters. Our
employment service
can help you find a
job. We now have a
registered migration
agent
to help with your student visa issues.
We also run several events throughout
the year to support you in your studies.
Appointments are now available in person,
or via email, phone or skype.
UQU
Email
Phone +61 7 3346 3400
Study Abroad and Incoming Exchange
UQ Guide 2015
35
