STUDENT SERVICES
UQ provides free, accessible, integrated
and professional support services in
several areas.
Student Services staff are committed to
supporting you and your learning. A range
of free and confdential services is available,
and facilities at each campus include group
seminars and workshops, small group
sessions, individual appointments, and
online resources.
Support for a disability or health
condition
UQ is committed to making teaching,
learning, and its campuses accessible to all
students. If you have a disability or health
condition that may impact your studies, it is
in your best interest to contact a Disability
Advisor before commencing at UQ.
Disability Advisor
Phone +61 7 3365 1704
International Student Advisors
International Student Advisors provide a
range of support services for international
students from before arrival through to
departure. These services relate to studying
at UQ and living in Brisbane. International
Student Advisors can also answer questions
about health services, family matters,
schooling or childcare, working on a student
visa, contacting government departments,
and understanding university processes.
The online
International Student Guide
an
excellent resource that provides essential
and up-to-date information for international
students.
Student counselling
Student counsellors are professionals
who can help you with many issues,
including dealing with crises, relationship
problems, cross-cultural communication,
and adjusting to university life. The Student
Services counselling service at UQ offers
a confdential environment to discuss any
problems you might be experiencing,
whether everyday concerns or situations
that seriously affect your ability to function
at university. Counselling provides you with
an opportunity to work out solutions to your
specifc problems.
Learning advice
Learning advisors are available to help
you develop core academic skills needed
to achieve the best possible outcomes at
university. More than 20 academic study
skills workshops are run each week during
the teaching semester. The workshops
address a range of needs, and many
are repeated throughout the semester.
Sessions cover issues such as different
styles of academic writing, effective reading
strategies, time and study management,
and exam preparation. Some workshops
are embedded in faculty courses.
As well as attending learning workshops,
you can also consult with learning advisors
individually in order to discuss any areas
of concern you might have about specifc
academic tasks and/or study skills.
Careers and graduate employment
You can get help with your career and
employment goals through:
– career plan consultations, which help you
develop an individual action plan
– information sessions, workshops and
online resources on career topics,
vacation work, graduate opportunities,
internships and volunteer work, careers,
sector and industry linkages, and Career
Development Learning (CDL) strategies
such as résumé writing, interview
skills, networking, leadership skills, and
presentation pointers
– employer and industry visits, seminars,
and career events.
The Careers Unit also hosts the UQ
Careerhub, an exclusive online job board
for UQ students and graduates that has
information on a wide variety of career
topics, including vacation work, internships,
and graduate employment opportunities
with more than 3000 employers.
New to UQ
Transition Advisors can help you as a new
student unfamiliar with the Australian tertiary
environment, especially if you are:
– frst in your family to attend a university
– from a culturally and linguistically diverse
background.
Transition Advisors conduct workshops,
events and programs to enhance your
learning, provide social and networking
opportunities, and assist you with career
preparation. If you attend the JSAPP
session, you will be introduced to a
anikahorn
(germany)
Study Abroad and Exchange
“Having studied in several countries
I greatly appreciated the excellent
support offered by Student Services.
Managing your courses is one thing,
but the soft skills I gained from different
courses offered by Student Services
(time and stress management, mind-
mapping, effective note-taking, how to
write excellent essays, how to reference
correctly etc.) helped me become a
better student. I truly believe that every
university should offer such a great
variety of soft-skill courses. They helped
me become more organised, focused
and determined.”
– services and support available at UQ
– UQ’s special resources and facilities
– legal obligations associated with student
visas.
Following the offcial welcome, separate
Orientation sessions are held for full degree,
Study Abroad and Incoming Exchange
students. These sessions offer more specifc
information and advice on issues such
as enrolment, using the library, learning
assistance, and living and travelling in Australia.
“O Week”
“O Week” is a University-wide celebration for
all students starting their studies at UQ. Held
in the week before the start of Semesters 1
and 2, it is an excellent opportunity to meet
people and make friends soon after arriving
in Brisbane. You will also learn about fnding
part-time work, safety, support for families of
international students (see page 74), and the
Australian health system. This is the time to
take a campus tour, get advice and information
about specifc programs and courses, and
enjoy social and cultural activities.
Getting Started
Orientation
peer mentor who will provide guidance
and support during your frst semester.
For more details, see
student-services or
New2UQ.
Connect-U
The team at Connect-U are student
volunteers who help those about to
commence at UQ. They can help you with
information about South-East Queensland,
important university contacts and
procedures, what it’s like to be a university
STUDENThelpon
campus (SHoc)
UQU, the University of Queensland
student Union, can support you with
free legal, employment, education and
postgraduate, welfare, tax, gender, and
sexuality matters.
The SHOC team can help with appeals
and grievances concerning academic
administration; advice on issues such as
intellectual property, tenancy agreements,
and civil and criminal disputes; and support
you with welfare, employment and LGBTI
matters.
Please feel free to drop in at any of the
offces at St Lucia, Gatton or Ipswich: no
question is too trivial.
SHOC
Email
International Postgraduate
UQ Guide 2014
61