Using the latest security technology to protect your data

We take the security of your data seriously. BPO Intelligence uses proven technologies and systems to constantly monitor our systems for threats, immediately dealing with any emerging risks as they appear.

We understand the constant evolution of the digital environment and work with clients to provide support, implementing effective methods for dealing with any cyber threat.

Secure data exchange

We can provide API push or pull data at nominated intervals or in real time.

Encrypted channels

BPO Intelligence offers the added security of encrypted channels with secured API keys on either sides.

Support when you
need it

At BPO Intelligence, we understand when you have a security concern, you need it addressed immediately. We provide security experts, in Australia and in India, for timely management of risks and 24/7 emergency support.

  • 24/7 emergency contact

    Our team includes offshore and onshore personnel to provide 24/7 support for critical instances.

  • Local support from experienced security advisors

    Our onshore support team is available during business hours, 8am – 8pm, Monday to Friday.

  • Offshore support for out-of-hours issues

    Our offshore support team, based in India offers specialist support and can provide extended support outside your normal working hours.

Security during upgrades

We treat data security software upgrades as we would all software upgrades. We will:
  • Arrange demo sessions for all upgrades in a staged environment
  • Give you a sandbox environment for testing new systems
  • Collect feedback and suggestions
  • Clarify upcoming release dates with all members of your team
  • Release the upgraded software to your portal
  • Provide your team with training on all upgrades